A message to my customers...

Due to restrictions and guidelines issued by the Government in relation to the outbreak of COVID-19, I am not taking on any new bookings until further notice. If you have an existing booking then I will contact you to discuss.

Thank you and stay safe!
- Jean.


Terms of hire

Our weekend hire period is 4 days – Friday to Monday.  Our minimum hire only value is £50.00 if you wish for the items to be delivered and collected by All The Tea & China.  There is no minimum for items collected by the hirer.  Our minimum catering + hire value is £75.00.
We require a 50% deposit as confirmation of your order which is non refundable.
The balance is payable no later than 14 days before the date of your event.

Cancellation will be 100% of the tableware hire value if cancelled within 14 days and 50% if cancelled before 14 days.  If we are catering your event, 100% of the value of your catering will be charged if cancelled within 7 days of your event and 50% will be charged if cancelled before 7 days.

Requests for additional items added to your order once the final balance is paid will be accommodated where possible but cannot be guaranteed.

A refundable damage cash deposit of £100 is required which will be returned on the safe return of our china and glass.

Damages and losses will be charged at the following costs:
£6.00 per trio (or part of)
£4.00 per milk jug, sugar bowl, small glass bowl
£15.00 per teapot
£10.00 per sandwich/cake plate
£25.00 per small glass cake stand
£40.00 per large glass cake stand
£40.00 per tiered cake stand
£10.00 per glass jug
£50.00 large glass centrepiece
£POA all other items

Any faults to be notified to All The Tea & China within 24 hours of receipt. During the hire period the hirer takes full responsibility for breakages and loss until received back by All The Tea & China.

It is expected that due to the age and vintage nature of the items, some of the pattern and gild edges may be worn with age. All items are STRICTLY HANDWASH ONLY. A washing up service is available at £1.00 per person and we ask that all plates are very carefully scraped.

Our vintage china and glassware can be collected and returned free of charge.  We offer a free delivery and collection service within 10 miles of SS2 and charge 40p per mile thereafter. All The Tea & China takes no responsibility in the event of any injury or damage caused by the hire equipment, however caused.